Shipping policy

Shipping & Delivery Policy

MELISSAI offers carefully selected products fulfilled and shipped directly by independent supplier partners. This means items from different suppliers may arrive in separate parcels, with separate tracking numbers and delivery dates.

Shipping Rates and Destinations

Available shipping services and their charges are calculated at checkout, based on the products in your order and the delivery destination.

Please review the final shipping amount and delivery options before placing an order.

A free-shipping offer, if any, applies only when displayed at checkout.

Processing and Estimated Delivery

Order processing and transit times vary by supplier and destination.

Shipping or delivery dates shown at checkout are estimates unless expressly identified as guaranteed.

You will receive shipping confirmation and tracking when the supplier dispatches your order.

Delays may occur during peak periods or due to carrier conditions.

Changes, Cancellations, and Delivery Issues

If you need to correct an address or request cancellation, "contact MELISSAI" (https://svib0b-s3.myshopify.com/pages/contact) as soon as possible with your order number.

Once an order is being processed or has shipped, changes and cancellations might not be possible.

If tracking suggests a problem, or if the package arrives damaged, contact us promptly so we can investigate with the fulfillment partner.

International Orders

International availability is determined by the options presented at checkout.

Where applicable, import duties, customs fees, or local taxes not collected at checkout may be payable by the recipient.

Shipping restrictions and carrier availability may vary.